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odysseus/docs/maintainers/triage.md
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Alexandre Teixeira a0137b47d1 docs(maintainers): publish governance handbook draft and review playbook
Adapt the agreed maintainer responsibilities and risk-based review policy for the public repository. Add evidence-driven security review, CodeQL triage, release guidance and a discoverable contributing link.
2026-10-15 11:16:52 +01:00

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Triage

Triage turns reports into evidence-backed work that a maintainer can pick up without guessing.

Intake flow

Report
  -> reproduce / clarify
  -> identify duplicates and affected versions
  -> classify impact, urgency, and risk
  -> prepare actionable work item
  -> maintainer takes ownership
  -> PR, verification, and follow-up

A useful work item

Record what is known and distinguish it from what remains unverified:

  • Original report and reproducible steps; installation method, OS, version/commit, and relevant environment.
  • Expected versus actual behavior, including user-visible impact.
  • Evidence: sanitized logs, screenshots, failing tests, or controlled reproduction.
  • Related issues, PRs, duplicates, or a known prior regression.
  • Scope, acceptance criteria, and non-goals.
  • Priority, ownership, and relevant domain expertise.
  • Remaining unknowns, risks, and safe recovery or workaround when available.

Small and obvious fixes may go straight to a focused PR, consistent with CONTRIBUTING.md and changes and review.

Practical priority language

Use P0-P3 as triage shorthand, not as a substitute for verified exploitability or the project's actual GitHub labels:

Priority Typical impact Expected response
P0 Active exploitation, broad irreversible loss, catastrophic outage Immediate containment and escalation
P1 Credible severe security or data-integrity vulnerability Urgent owner assignment and validated fix
P2 Significant correctness, security, or operational regression Prioritize and resolve before approving affected high-risk changes
P3 Limited impact, maintainability, or low-risk polish Fix or explicitly track with rationale

Do not call a concern harmless merely because an automated check is green. Escalate privately when reproduction would disclose a vulnerability.

Where decisions live

Matrix is for coordination; durable decisions belong in GitHub, Plane, a specification, or the relevant PR. Keep confidential security and access details in appropriate private channels. Do not leave important project decisions only in chat history.

See the review playbook for converting triage into review evidence and handling contested or uncertain findings.