From 2b62aa275fcdf7642ee290ca9e6a5e0b9dfb6fca Mon Sep 17 00:00:00 2001
From: Jeroen Schweitzer <jpmschweitzer@gmail.com>
Date: Thu, 19 Feb 2026 16:36:52 +0100
Subject: [PATCH] =?UTF-8?q?feat(copy):=20Sprint=2012=20Wave=203=20?=
 =?UTF-8?q?=E2=80=94=20workplace,=20bar,=20and=20ring=20content=20packs?=
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#190 Workplace content pack — The Terminal:
- shift-supervisor.yaml: Voss (23 lines, ring-complicit via scheduling cover)
- dock-worker.yaml: generic floor worker (21 lines, dual-lens discrepancy awareness)
- scheduler.yaml: Maret (20 lines, WITNESS/SKEPTIC arc, threshold line at real trust)
- new-hire.yaml: fresh hire (14 lines, inadvertent witness via naive observation)
- courier.yaml: Renn Harsk (16 lines, ring-adjacent documentation handler)

#191 Bar content pack — The Last Shift:
- bar-owner.yaml: Lera (23 lines, Torek tab arrangement, Naia threshold line)
- bartender.yaml: Sess (17 lines, social intelligence, behavioral change tracking)
- bar-regular.yaml: generic regular (20 lines, transition window frustration, Tamm notice)

#192 Smuggling ring content pack — Maintenance Corridors:
- ring-operative.yaml: generic operatives (20 lines, dual-register coded language)
  Coded vocabulary: "cans are ready", "manifest is clean", "Drin was asking",
  "dead air", "the gap". Surface and operational registers sound identical.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
---
 .../maintenance-corridors/ring-operative.yaml | 301 +++++++++++++++++-
 .../dialogue/the-last-shift/bar-owner.yaml    | 298 ++++++++++++++++-
 .../dialogue/the-last-shift/bar-regular.yaml  | 253 ++++++++++++++-
 .../dialogue/the-last-shift/bartender.yaml    | 217 ++++++++++++-
 .../dialogue/the-terminal/courier.yaml        | 205 +++++++++++-
 .../dialogue/the-terminal/dock-worker.yaml    | 273 +++++++++++++++-
 .../dialogue/the-terminal/new-hire.yaml       | 190 ++++++++++-
 .../dialogue/the-terminal/scheduler.yaml      | 287 ++++++++++++++++-
 .../the-terminal/shift-supervisor.yaml        | 282 +++++++++++++++-
 9 files changed, 2297 insertions(+), 9 deletions(-)

diff --git a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/maintenance-corridors/ring-operative.yaml b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/maintenance-corridors/ring-operative.yaml
index 3dda7d312..abc46183d 100644
--- a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/maintenance-corridors/ring-operative.yaml
+++ b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/maintenance-corridors/ring-operative.yaml
@@ -1,2 +1,301 @@
-# TODO: Revise structure when automatic dialogue/monologue generators mature (D-028 Tier 2).
 # Dialogue: ring-operative at Maintenance Corridors
+# NPC: Generic ring operative (Tier 3 template — members without individual profiles)
+# Voice: two registers. Surface: maintenance worker, brief, task-focused. Real: coded, precise, never explicit.
+# The crucial thing: both registers sound identical to a casual listener.
+# Ring-aware: full ring membership. Knows the route, the window, the players.
+# Ring code vocabulary (from Sova texture appendix):
+#   "running maintenance" = cover for ring operation
+#   "the usual pickup" = ring cargo handoff
+#   "cans are ready" = containers cleared for movement
+#   "manifest is clean" = paperwork cover confirmed
+#   "Drin was asking" = warning, inspection proximity
+#   "dead air" = Meridian surveillance gaps
+#   "the gap" = maintenance corridors, the route itself
+# Ticket: #192 | Sprint: 12
+
+location: maintenance-corridors
+role: ring-operative
+lines:
+
+  # ==========================================
+  # SURFACE COVER — sounds like maintenance work
+  # ==========================================
+
+  - id: maintenance-corridors_d_100
+    text: "Running maintenance on the B-7 conduit. Could be a while."
+    role: ring-operative
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [ring-operative, surface-cover, b7]
+    dual_lens:
+      smuggler: "Cover phrase. He's not doing maintenance."
+      detective: "Maintenance worker. Conduit repair. Routine."
+    notes: "'Running maintenance' is the canonical ring cover phrase."
+
+  - id: maintenance-corridors_d_101
+    text: "Bay four access from here is faster than going around. If you're in a hurry."
+    role: ring-operative
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [ring-operative, surface-cover, bay-four, spatial]
+    dual_lens:
+      smuggler: "He's telling me the route is faster. This is spatial information, not just courtesy."
+      detective: "Ring operative casually establishes corridor-to-bay-four spatial relationship. Note it."
+
+  - id: maintenance-corridors_d_102
+    text: "Quiet in here tonight. Good working conditions."
+    role: ring-operative
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [ring-operative, surface-cover, ambient]
+    dual_lens:
+      smuggler: "Dead air confirmed. Meridian's not picking this up."
+      detective: "Routine corridor comment."
+
+  - id: maintenance-corridors_d_103
+    text: "Pael was through here earlier. Seal replacement on the ventilation unit."
+    role: ring-operative
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine, colleague]
+    mood: [comfortable]
+    tags: [ring-operative, surface-cover, pael, corridor-traffic]
+    dual_lens:
+      smuggler: "Pael was through. Legitimate. Corridor's been active — that means traffic covers us."
+      detective: "References Pael's B-7 presence without suspicion. Maintenance workers know each other's routes."
+
+  - id: maintenance-corridors_d_104
+    text: "C-4 access is at the far end. About three minutes from here."
+    role: ring-operative
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [ring-operative, surface-cover, c4, spatial]
+    dual_lens:
+      smuggler: "He's giving me the timing. Three minutes to C-4 from this point."
+      detective: "Operative establishes C-4 proximity to maintenance corridor. That's the link."
+    knowledge_grant:
+      fact_id: location.smuggling_route
+      confidence: suspects
+
+  # ==========================================
+  # OPERATIONAL COORDINATION — insider/real only
+  # ==========================================
+
+  - id: maintenance-corridors_d_105
+    text: "Cans are ready. Bay four, per the schedule."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [routine, shift_transition]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [ring-operative, ring-ops, coded, cans-ready]
+    dual_lens:
+      smuggler: "Containers cleared. Bay four. We're on."
+      detective: "Never hears this line."
+
+  - id: maintenance-corridors_d_106
+    text: "Manifest is clean. Window opens in eighteen minutes."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [shift_transition]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [ring-operative, ring-ops, coded, manifest-clean, window]
+    dual_lens:
+      smuggler: "Paperwork's set. Eighteen minutes. That's earlier than planned — adjust."
+      detective: "Never hears this line."
+
+  - id: maintenance-corridors_d_107
+    text: "Usual pickup. Route's the same."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [shift_transition, routine]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [ring-operative, ring-ops, coded, usual-pickup]
+    dual_lens:
+      smuggler: "Same route, same handoff. No variations."
+      detective: "Never hears this line."
+
+  - id: maintenance-corridors_d_108
+    text: "The gap's clear. Scan's done at 14:20. Next window's yours."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [shift_transition]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [ring-operative, ring-ops, coded, scan-gap, surveillance]
+    dual_lens:
+      smuggler: "14:20 scan, then the window opens. Twenty-five minutes clear."
+      detective: "Never hears this line."
+    knowledge_grant:
+      fact_id: location.surveillance_gaps
+      confidence: knows_details
+
+  - id: maintenance-corridors_d_109
+    text: "Drin was asking about B-7. Twice today."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [routine, confrontation]
+    topic: [danger, colleague]
+    mood: [concerned]
+    tags: [ring-operative, ring-ops, coded, drin-asking, warning]
+    dual_lens:
+      smuggler: "Drin's circling B-7. That's a warning. Push the pickup or hold it."
+      detective: "Never hears this line."
+    knowledge_grant:
+      fact_id: investigation.drin_inspection_pattern
+      confidence: suspects
+
+  - id: maintenance-corridors_d_110
+    text: "Dead air through here to the C-4 junction. No coverage."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [routine]
+    topic: [routine]
+    mood: [focused]
+    tags: [ring-operative, ring-ops, coded, dead-air, surveillance]
+    dual_lens:
+      smuggler: "Full confirmation. Meridian doesn't reach this section."
+      detective: "Never hears this line."
+    knowledge_grant:
+      fact_id: location.surveillance_gaps
+      confidence: knows_details
+
+  - id: maintenance-corridors_d_111
+    text: "Voss confirmed the hold clears at 1400. He'll run the bay himself."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [shift_transition]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [ring-operative, ring-ops, voss, bay-four, clearance]
+    dual_lens:
+      smuggler: "Voss is personally running bay four at 1400. That's the signal the window is clear."
+      detective: "Never hears this line."
+
+  - id: maintenance-corridors_d_112
+    text: "Kael's on dock. He knows."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [routine, shift_transition]
+    topic: [colleague, routine]
+    mood: [focused]
+    tags: [ring-operative, ring-ops, kael, coordination]
+    dual_lens:
+      smuggler: "Kael's in position. Ring is coordinated."
+      detective: "Never hears this line."
+
+  # ==========================================
+  # PRESSURE / WARNING SIGNALS
+  # ==========================================
+
+  - id: maintenance-corridors_d_113
+    text: "Commission eyes on the terminal floor. Not here yet."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [confrontation, investigation]
+    topic: [danger, institution]
+    mood: [concerned]
+    tags: [ring-operative, ring-ops, commission, warning]
+    dual_lens:
+      smuggler: "Detective is visible on the main floor. Corridors are still clear."
+      detective: "Never hears this line."
+
+  - id: maintenance-corridors_d_114
+    text: "Hold the run. Drin's in the corridor section."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [confrontation]
+    topic: [danger]
+    mood: [concerned]
+    tags: [ring-operative, ring-ops, drin, abort-signal]
+    dual_lens:
+      smuggler: "Stop. Drin's in position. The window's closed."
+      detective: "Never hears this line."
+
+  - id: maintenance-corridors_d_115
+    text: "Maret filed again. Voss has it. Don't move anything tonight."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [confrontation, routine]
+    topic: [danger, institution]
+    mood: [concerned]
+    tags: [ring-operative, ring-ops, maret, voss, caution]
+    dual_lens:
+      smuggler: "Maret flagged something. Voss is managing it. Stand down tonight."
+      detective: "Never hears this line."
+
+  - id: maintenance-corridors_d_116
+    text: "We're clean. Same time tomorrow."
+    role: ring-operative
+    access: [insider]
+    trust: real
+    situation: [shift_end, routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [ring-operative, ring-ops, run-complete, closing]
+    dual_lens:
+      smuggler: "Run's done. No issues. Tomorrow."
+      detective: "Never hears this line."
+
+  # ==========================================
+  # IF DETECTIVE SOMEHOW ENTERS — surface only
+  # ==========================================
+
+  - id: maintenance-corridors_d_117
+    text: "Restricted access back here. Service personnel only."
+    role: ring-operative
+    access: [authority, public]
+    trust: surface
+    situation: [investigation, confrontation]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [ring-operative, detective-path, access-denial]
+
+  - id: maintenance-corridors_d_118
+    text: "I'm running maintenance. If there's a Commission access request, file it through Voss."
+    role: ring-operative
+    access: [authority]
+    trust: surface
+    situation: [investigation]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [ring-operative, detective-path, voss-redirect]
+    dual_lens:
+      smuggler: "Never encounters this."
+      detective: "Operative redirects to Voss. Everyone redirects to Voss. That's structural, not coincidence."
+
+  - id: maintenance-corridors_d_119
+    text: "Nothing unusual back here. Conduit work. Same every cycle."
+    role: ring-operative
+    access: [authority, public]
+    trust: surface
+    situation: [investigation]
+    topic: [routine]
+    mood: [wary]
+    tags: [ring-operative, detective-path, deflection]
diff --git a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bar-owner.yaml b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bar-owner.yaml
index 88c87ec6d..952a33540 100644
--- a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bar-owner.yaml
+++ b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bar-owner.yaml
@@ -1,2 +1,298 @@
-# TODO: Revise structure when automatic dialogue/monologue generators mature (D-028 Tier 2).
 # Dialogue: bar-owner at The Last Shift
+# NPC: Lera Osk (Tier 2, SYSTEM/OPERATOR)
+# Voice: direct, dry. Runs her bar like a territory. Not political — protective.
+# Ring-aware: knows it exists in her bar. Doesn't ask. Doesn't interfere. Not complicit.
+# Torek arrangement: she gives him a tab specifically — Commission visibility is useful.
+# Ticket: #191 | Sprint: 12
+
+location: the-last-shift
+role: bar-owner
+lines:
+
+  # ==========================================
+  # GREETINGS — territorial welcome
+  # ==========================================
+
+  - id: the-last-shift_d_100
+    text: "Usual?"
+    role: bar-owner
+    access: [public, peer, insider]
+    trust: surface
+    situation: [arrival]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, greeting, economy-of-words]
+
+  - id: the-last-shift_d_101
+    text: "Long shift?"
+    role: bar-owner
+    access: [public, peer]
+    trust: surface
+    situation: [arrival]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, greeting]
+
+  - id: the-last-shift_d_102
+    text: "Bar's clean, drink's cold. That's the deal."
+    role: bar-owner
+    access: [public]
+    trust: surface
+    situation: [arrival]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, greeting, house-rules]
+
+  - id: the-last-shift_d_103
+    text: "Sess'll get you. I've got something in the back."
+    role: bar-owner
+    access: [public, peer]
+    trust: surface
+    situation: [arrival, routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, greeting, redirection]
+
+  # ==========================================
+  # BAR MANAGEMENT — house rules, operations
+  # ==========================================
+
+  - id: the-last-shift_d_104
+    text: "Fights go outside. First and last warning."
+    role: bar-owner
+    access: [public, peer, insider]
+    trust: surface
+    situation: [confrontation, routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, house-rules, authority]
+
+  - id: the-last-shift_d_105
+    text: "Tab closes at end of cycle. Not at end of your memory."
+    role: bar-owner
+    access: [public, peer]
+    trust: surface
+    situation: [routine, shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, tab, house-rules]
+
+  - id: the-last-shift_d_106
+    text: "Torek's running a tab. That's fine. Don't ask me why."
+    role: bar-owner
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine, institution]
+    mood: [comfortable]
+    tags: [lera, torek, tab-arrangement]
+    dual_lens:
+      smuggler: "Lera chose to give Torek credit. Commission man. She's keeping him visible and comfortable. Smart."
+      detective: "Bar owner specifically maintains a tab for a Commission officer. Useful relationship or leverage?"
+    notes: "Lera's Torek arrangement: she keeps him comfortable because knowing where the Commission officer is drinking is better than not knowing."
+
+  - id: the-last-shift_d_107
+    text: "Lattice stays off at the bar. Sign's on the wall."
+    role: bar-owner
+    access: [public, peer, insider]
+    trust: surface
+    situation: [routine]
+    topic: [routine, institution]
+    mood: [comfortable]
+    tags: [lera, lattice-free, house-rules]
+    notes: "Not legally enforceable — Lera knows this. It's about atmosphere, not compliance."
+
+  - id: the-last-shift_d_108
+    text: "Grain spirit's back. Limited run. Don't make it last two nights."
+    role: bar-owner
+    access: [public, peer, insider]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, drinks, community]
+
+  # ==========================================
+  # PEOPLE — Lera knows everyone
+  # ==========================================
+
+  - id: the-last-shift_d_109
+    text: "Kael's in the back. If you're looking."
+    role: bar-owner
+    access: [peer, insider]
+    trust: surface
+    situation: [arrival, routine]
+    topic: [colleague, routine]
+    mood: [comfortable]
+    tags: [lera, kael, spatial-information]
+    dual_lens:
+      smuggler: "Good. She keeps track. That's what she does."
+      detective: "Lera knows where Kael Davan is without being asked. She tracks her regulars."
+
+  - id: the-last-shift_d_110
+    text: "Naia's been in early the last few nights. Doesn't say much."
+    role: bar-owner
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague]
+    mood: [comfortable]
+    tags: [lera, naia, observation]
+    dual_lens:
+      smuggler: "Lera noticed Naia's off. She notices everything. She's saying it because she wants someone to do something."
+      detective: "Bar owner volunteers behavioral change in Naia Tamm. Lera observes her regulars carefully."
+
+  - id: the-last-shift_d_111
+    text: "Ren? Been here two months. Quiet, pays their tab. That's all I can tell you."
+    role: bar-owner
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague]
+    mood: [comfortable]
+    tags: [lera, ren, drifter]
+    dual_lens:
+      smuggler: "That's Lera's version of a clean assessment. She'd say more if she suspected something."
+      detective: "Lera's read on Ren: quiet, no trouble. If Lera's not worried, the baseline is probably accurate."
+
+  - id: the-last-shift_d_112
+    text: "Tev? Good worker. Three years. Minds their own."
+    role: bar-owner
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague]
+    mood: [comfortable]
+    tags: [lera, tev, endorsement]
+    dual_lens:
+      smuggler: "Lera vouching for Tev. She doesn't do that for people she doesn't trust."
+      detective: "Lera's read on Tev is straightforward. 'Minds their own' from Lera means she's tested it."
+
+  # ==========================================
+  # RING-ADJACENT — Lera's knowledge edge
+  # ==========================================
+
+  - id: the-last-shift_d_113
+    text: "Whatever's happening in the back corner isn't my business. Don't make it my business."
+    role: bar-owner
+    access: [insider]
+    trust: real
+    situation: [confrontation, alone]
+    topic: [danger, routine]
+    mood: [focused]
+    tags: [lera, ring-ops, willful-ignorance]
+    dual_lens:
+      smuggler: "She knows. She's drawing her line. That's the deal."
+      detective: "Never hears this line."
+    notes: "Lera's arrangement: she doesn't ask, she doesn't see, and she keeps things stable. Pragmatic, not complicit."
+
+  - id: the-last-shift_d_114
+    text: "Kael's got my number. He's been a regular long enough that that means something."
+    role: bar-owner
+    access: [peer]
+    trust: real
+    situation: [routine]
+    topic: [colleague]
+    mood: [comfortable]
+    tags: [lera, kael, loyalty]
+    dual_lens:
+      smuggler: "Lera's loyal to Kael. Not to the ring. There's a difference and it matters."
+      detective: "Lera's personal loyalty to Kael Davan is explicit. She'll protect him over process."
+
+  # ==========================================
+  # DETECTIVE ENCOUNTER — neutral, unwelcoming
+  # ==========================================
+
+  - id: the-last-shift_d_115
+    text: "Commission's welcome. Like everyone else. Bar rules apply."
+    role: bar-owner
+    access: [authority, public]
+    trust: surface
+    situation: [arrival, investigation]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [lera, detective-path, neutral-welcome]
+
+  - id: the-last-shift_d_116
+    text: "If someone in my bar has something to say to Commission, they'll say it. I don't push that."
+    role: bar-owner
+    access: [authority]
+    trust: surface
+    situation: [investigation, routine]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [lera, detective-path, institutional-independence]
+
+  - id: the-last-shift_d_117
+    text: "I've run this bar twelve years without a Commission complaint. I'd like to keep it that way."
+    role: bar-owner
+    access: [authority]
+    trust: surface
+    situation: [investigation, confrontation]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [lera, detective-path, authority-assertion]
+
+  - id: the-last-shift_d_118
+    text: "I see a lot. I don't always remember all of it."
+    role: bar-owner
+    access: [authority]
+    trust: surface
+    situation: [investigation]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [lera, detective-path, careful-language]
+    dual_lens:
+      smuggler: "Never encounters this line."
+      detective: "Lera is very deliberately declining to volunteer what she knows. That's not ignorance — that's a position."
+
+  # ==========================================
+  # ELEVATED TRUST — what Lera actually says
+  # ==========================================
+
+  - id: the-last-shift_d_119
+    text: "Naia's been asking questions I can't answer. Someone should."
+    role: bar-owner
+    access: [peer, insider]
+    trust: real
+    situation: [routine, alone]
+    topic: [colleague, danger]
+    mood: [concerned]
+    tags: [lera, naia, threshold-line]
+    dual_lens:
+      smuggler: "Lera's telling me to do something about Naia. She's right."
+      detective: "Lera is flagging Naia Tamm as someone who's looking for answers. That's a conversation I need to have."
+
+  # ==========================================
+  # SIGN-OFF / CLOSING TIME
+  # ==========================================
+
+  - id: the-last-shift_d_120
+    text: "Last call. Finish up."
+    role: bar-owner
+    access: [public, peer, insider]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, closing]
+
+  - id: the-last-shift_d_121
+    text: "Bar's closed. Come back next cycle."
+    role: bar-owner
+    access: [public, peer, insider]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, closing]
+
+  - id: the-last-shift_d_122
+    text: "Good night. Stay out of trouble."
+    role: bar-owner
+    access: [public, peer, insider]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [lera, closing]
diff --git a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bar-regular.yaml b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bar-regular.yaml
index 0de4ccb95..a4e1e02e2 100644
--- a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bar-regular.yaml
+++ b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bar-regular.yaml
@@ -1,2 +1,253 @@
-# TODO: Revise structure when automatic dialogue/monologue generators mature (D-028 Tier 2).
 # Dialogue: bar-regular at The Last Shift
+# NPC: Generic regular (Tier 3 template role — transit district workers, post-shift)
+# Voice: off-duty, community-minded. Complains, gossips, opinionates. Belongs here.
+# Ring-aware: varies. Most know something's off at the terminal. None know specifics.
+# Ticket: #191 | Sprint: 12
+
+location: the-last-shift
+role: bar-regular
+lines:
+
+  # ==========================================
+  # GREETINGS — familiar, community register
+  # ==========================================
+
+  - id: the-last-shift_d_300
+    text: "Long one today?"
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [arrival]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [bar-regular, greeting]
+
+  - id: the-last-shift_d_301
+    text: "You're in early. Good shift or bad shift?"
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [arrival]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [bar-regular, greeting]
+
+  - id: the-last-shift_d_302
+    text: "Grain spirit's back. I already had two. Don't judge."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [arrival, routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [bar-regular, greeting, drinks]
+
+  # ==========================================
+  # TERMINAL FLOOR — off-duty opinions
+  # ==========================================
+
+  - id: the-last-shift_d_303
+    text: "Push today. Bay six was backed up until 2000. Voss wasn't happy."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [bar-regular, terminal, voss]
+
+  - id: the-last-shift_d_304
+    text: "Maret flagged another one. Nobody knows what Voss does with them."
+    role: bar-regular
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague, cargo]
+    mood: [wary]
+    tags: [bar-regular, maret, voss, discrepancy]
+    dual_lens:
+      smuggler: "They're talking about Maret's flags as general knowledge. That's a wider problem than I thought."
+      detective: "Maret's pattern is common knowledge on the floor. Multiple witnesses, informal. That can be confirmed."
+
+  - id: the-last-shift_d_305
+    text: "Bay four's been held all week. Three cycles. Nobody's said what's in it."
+    role: bar-regular
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, routine]
+    mood: [wary]
+    tags: [bar-regular, bay-four, observation]
+    dual_lens:
+      smuggler: "They've noticed bay four. It's becoming visible. Not good."
+      detective: "Bay four hold is common knowledge at worker level. That means it predates any routine explanation."
+
+  - id: the-last-shift_d_306
+    text: "Transition window's the worst part of the job. Twenty minutes to hand off and nothing ever lines up."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [bar-regular, transition-window, complaint]
+    dual_lens:
+      smuggler: "The window is their biggest frustration. And their biggest frustration is the ring's biggest asset."
+      detective: "Workers discuss the transition window as a systematic failure. The gap is known."
+
+  - id: the-last-shift_d_307
+    text: "Commission audit's coming cycle fifteen. Everyone's running around double-checking everything."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [bar-regular, commission, audit]
+    dual_lens:
+      smuggler: "Cycle fifteen. That's the deadline. Get clean before then."
+      detective: "Workers are responding to the audit announcement. Behavioral change in the workforce. Note who isn't anxious."
+
+  - id: the-last-shift_d_308
+    text: "Voss has been on the floor more than usual this cycle. Watching everything."
+    role: bar-regular
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [institution, colleague]
+    mood: [wary]
+    tags: [bar-regular, voss, observation]
+    dual_lens:
+      smuggler: "Voss is visible more. Is that heat from above, or is he managing something on the floor?"
+      detective: "Voss behavioral change: increased floor presence. Defensive positioning or active oversight?"
+
+  # ==========================================
+  # COMMUNITY — the full life of this district
+  # ==========================================
+
+  - id: the-last-shift_d_309
+    text: "Drifters lost again. Four-nil this time. I'm done watching until they rebuild."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [bar-regular, sports, drifters]
+
+  - id: the-last-shift_d_310
+    text: "Ventilation's still the same in Sector 3. Seven years of 'under discussion.' I've stopped expecting anything."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [bar-regular, infrastructure, grievance]
+
+  - id: the-last-shift_d_311
+    text: "You see the missing person notice on the board? Vessels Tamm. I don't know a Vessels Tamm."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [community, routine]
+    mood: [comfortable]
+    tags: [bar-regular, vessels-tamm, notice]
+    dual_lens:
+      smuggler: "Vessels Tamm. Naia's surname is Tamm. Don't chase it — but don't ignore it either."
+      detective: "Vessels Tamm notice is circulating casually. People haven't connected it to Naia Tamm yet."
+
+  - id: the-last-shift_d_312
+    text: "Re-em clinic's backed up four cycles for non-urgent. Main station if it's serious, apparently."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [community, routine]
+    mood: [comfortable]
+    tags: [bar-regular, clinic, community]
+
+  - id: the-last-shift_d_313
+    text: "Lattice upgrades are up eighteen percent this cycle. That's more than my raise."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [institution, community]
+    mood: [comfortable]
+    tags: [bar-regular, lattice, economy]
+    dual_lens:
+      smuggler: "That's why the waiting list keeps growing. They're providing a service."
+      detective: "Economic grievance expressed casually. Price pressure is general knowledge. Confirms motive context."
+
+  - id: the-last-shift_d_314
+    text: "Workers' Association is pushing the handoff protocol again. Voss won't budge."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [institution, community]
+    mood: [wary]
+    tags: [bar-regular, workers-association, voss, transition-window]
+    dual_lens:
+      smuggler: "Voss is defending the twenty-minute window against Association pressure. He's protecting the gap."
+      detective: "Voss is actively resisting worker-led protocol improvement. Institutional reason for the gap isn't mechanical."
+
+  # ==========================================
+  # DETECTIVE ENCOUNTER — community wariness
+  # ==========================================
+
+  - id: the-last-shift_d_315
+    text: "You new? Haven't seen you before."
+    role: bar-regular
+    access: [public]
+    trust: surface
+    situation: [arrival, investigation]
+    topic: [routine]
+    mood: [wary]
+    tags: [bar-regular, detective-path, recognition]
+
+  - id: the-last-shift_d_316
+    text: "Commission? I just drink here. Whatever you're after, I probably can't help."
+    role: bar-regular
+    access: [authority]
+    trust: surface
+    situation: [investigation, routine]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [bar-regular, detective-path, deflection]
+
+  - id: the-last-shift_d_317
+    text: "Ask Lera. She knows what happens in this bar better than anyone."
+    role: bar-regular
+    access: [authority, public]
+    trust: surface
+    situation: [investigation]
+    topic: [routine]
+    mood: [wary]
+    tags: [bar-regular, detective-path, lera-redirect]
+
+  # ==========================================
+  # SIGN-OFF
+  # ==========================================
+
+  - id: the-last-shift_d_318
+    text: "Another cycle done. Same tomorrow."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [bar-regular, closing]
+
+  - id: the-last-shift_d_319
+    text: "Safe home. Watch the corridors after 2200."
+    role: bar-regular
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [bar-regular, closing, community]
diff --git a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bartender.yaml b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bartender.yaml
index 446433be0..d45a6fc7c 100644
--- a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bartender.yaml
+++ b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-last-shift/bartender.yaml
@@ -1,2 +1,217 @@
-# TODO: Revise structure when automatic dialogue/monologue generators mature (D-028 Tier 2).
 # Dialogue: bartender at The Last Shift
+# NPC: Sess (Tier 3 template role — Lera's staff)
+# Voice: practical, pleasant, socially adept. Passes information by reflex, not design.
+# Ring-aware: none. Knows regulars, patterns, who drinks with whom.
+# Ticket: #191 | Sprint: 12
+
+location: the-last-shift
+role: bartender
+lines:
+
+  # ==========================================
+  # GREETINGS — service register
+  # ==========================================
+
+  - id: the-last-shift_d_200
+    text: "What'll it be?"
+    role: bartender
+    access: [public, peer, insider]
+    trust: surface
+    situation: [arrival]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [sess, greeting]
+
+  - id: the-last-shift_d_201
+    text: "Back early tonight. Long shift?"
+    role: bartender
+    access: [public, peer]
+    trust: surface
+    situation: [arrival]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [sess, greeting, social]
+
+  - id: the-last-shift_d_202
+    text: "Grain spirit's back. Lera's running it at cycle price for two more days."
+    role: bartender
+    access: [public, peer, insider]
+    trust: surface
+    situation: [arrival, routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [sess, greeting, drinks]
+
+  # ==========================================
+  # BAR OBSERVATIONS — social intelligence
+  # ==========================================
+
+  - id: the-last-shift_d_203
+    text: "Kael's been in most nights this week. Quiet though. Not his usual."
+    role: bartender
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague]
+    mood: [comfortable]
+    tags: [sess, kael, observation]
+    dual_lens:
+      smuggler: "Sess noticed Kael's off. She's reading it as personal. She doesn't know what's underneath."
+      detective: "Bartender flagging behavioral change in Kael Davan. Consistent with other observations."
+
+  - id: the-last-shift_d_204
+    text: "Torek tipped well again tonight. Always does. Nicer than you'd expect for Commission."
+    role: bartender
+    access: [peer, public]
+    trust: surface
+    situation: [routine]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [sess, torek, observation]
+    dual_lens:
+      smuggler: "Torek's making friends with the staff. Not good."
+      detective: "Bartender views Torek favorably. Torek is cultivating the service staff deliberately."
+
+  - id: the-last-shift_d_205
+    text: "Naia was in earlier. Didn't stay. Left something on the table — looked like a note. Lera has it."
+    role: bartender
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague]
+    mood: [comfortable]
+    tags: [sess, naia, note, observation]
+    dual_lens:
+      smuggler: "Naia left something. Lera has it. Go to Lera."
+      detective: "Naia Tamm left written material at the bar. Lera is holding it. That's a material lead."
+
+  - id: the-last-shift_d_206
+    text: "Ren? Yeah, they're always in the morning crowd. Don't say much. Good for the morning."
+    role: bartender
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague]
+    mood: [comfortable]
+    tags: [sess, ren, drifter]
+
+  - id: the-last-shift_d_207
+    text: "Tev watches the door. Every shift. Lera likes it that way."
+    role: bartender
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague, routine]
+    mood: [comfortable]
+    tags: [sess, tev, door, observation]
+    dual_lens:
+      smuggler: "Tev watches the door for Lera. Not for anyone else. That's the setup."
+      detective: "Tev's entrance-monitoring is confirmed as Lera's request. Not operational surveillance."
+
+  - id: the-last-shift_d_208
+    text: "Sera was in earlier. She usually stays later. She left when Torek came in."
+    role: bartender
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague, institution]
+    mood: [comfortable]
+    tags: [sess, sera, torek, observation]
+    dual_lens:
+      smuggler: "Commission in, Commission contact out. Makes sense."
+      detective: "Third data point. Sera leaves when Torek arrives. Bartender confirms the pattern."
+
+  # ==========================================
+  # SOCIAL / COMMUNITY
+  # ==========================================
+
+  - id: the-last-shift_d_209
+    text: "Drifters lost again. Tev took it hard. Drank two too many."
+    role: bartender
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [sess, tev, sports, community]
+
+  - id: the-last-shift_d_210
+    text: "Workers' Association meeting's Thursday. Half the regulars will be here Friday in a mood either way."
+    role: bartender
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [sess, workers-association, community]
+
+  - id: the-last-shift_d_211
+    text: "Quiet night. Good for everyone."
+    role: bartender
+    access: [public, peer, insider]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [sess, ambient]
+
+  # ==========================================
+  # DETECTIVE ENCOUNTER — helpful, unfocused
+  # ==========================================
+
+  - id: the-last-shift_d_212
+    text: "Commission comes in sometimes. Not usually this early in the cycle."
+    role: bartender
+    access: [authority, public]
+    trust: surface
+    situation: [arrival, investigation]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [sess, detective-path, observation]
+
+  - id: the-last-shift_d_213
+    text: "I know most of the regulars. Ask me anything. I probably know something."
+    role: bartender
+    access: [authority, public]
+    trust: surface
+    situation: [investigation, routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [sess, detective-path, open]
+    dual_lens:
+      smuggler: "Never encounters this line."
+      detective: "Bartender is cooperative. Useful — but she'll answer questions she doesn't know are questions."
+
+  - id: the-last-shift_d_214
+    text: "Lera's the one who knows the real history of this place. I've only been here four cycles."
+    role: bartender
+    access: [authority, public]
+    trust: surface
+    situation: [investigation]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [sess, detective-path, lera-redirect]
+
+  # ==========================================
+  # SIGN-OFF
+  # ==========================================
+
+  - id: the-last-shift_d_215
+    text: "Last round's on the board. After that, Lera calls it."
+    role: bartender
+    access: [public, peer, insider]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [sess, closing]
+
+  - id: the-last-shift_d_216
+    text: "Good night. Safe walk."
+    role: bartender
+    access: [public, peer, insider]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [sess, closing]
diff --git a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/courier.yaml b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/courier.yaml
index fa38656a7..4cb348dc7 100644
--- a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/courier.yaml
+++ b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/courier.yaml
@@ -1,2 +1,205 @@
-# TODO: Revise structure when automatic dialogue/monologue generators mature (D-028 Tier 2).
 # Dialogue: courier at The Terminal
+# NPC: Renn Harsk (Tier 2, THRESHOLD/GATEKEEPER)
+# Voice: operational minimalism. Brief. Route-focused. Never volunteers more than needed.
+# Ring-aware: works adjacent — carries documentation, not cargo. Knows what he carries.
+# Cover: licensed freight courier. The documentation is the cover.
+# Ticket: #190 | Sprint: 12
+
+location: the-terminal
+role: courier
+lines:
+
+  # ==========================================
+  # ARRIVALS — checking in
+  # ==========================================
+
+  - id: the-terminal_d_500
+    text: "Route's clear. Moving on schedule."
+    role: courier
+    access: [public, peer]
+    trust: surface
+    situation: [arrival, routine]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [renn, greeting, operational]
+
+  - id: the-terminal_d_501
+    text: "Manifest for bay three. Needs a scheduler stamp."
+    role: courier
+    access: [public, peer]
+    trust: surface
+    situation: [arrival, routine]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [renn, greeting, procedural]
+
+  - id: the-terminal_d_502
+    text: "Inbound from Havara. Three cans, all matched."
+    role: courier
+    access: [public, peer]
+    trust: surface
+    situation: [arrival, shift_start]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [renn, greeting, cargo]
+
+  # ==========================================
+  # SURFACE ROUTINE — low-information, on-script
+  # ==========================================
+
+  - id: the-terminal_d_503
+    text: "Not staying. Just the drop."
+    role: courier
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [renn, operational, brief]
+
+  - id: the-terminal_d_504
+    text: "Paperwork's clean. You can check."
+    role: courier
+    access: [public, peer, authority]
+    trust: surface
+    situation: [routine, investigation]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [renn, procedural, documentation]
+
+  - id: the-terminal_d_505
+    text: "Pickup's scheduled at 1600. I'll be back."
+    role: courier
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [renn, operational]
+
+  - id: the-terminal_d_506
+    text: "Corridor's clear from my end. No delays."
+    role: courier
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [renn, operational]
+    dual_lens:
+      smuggler: "Clean phrase. Public-safe. He'd say it either way."
+      detective: "Courier references corridor access unprompted. Note it."
+
+  # ==========================================
+  # RING-ADJACENT — insider/real trust only
+  # ==========================================
+
+  - id: the-terminal_d_507
+    text: "Documentation's handled. Bay four, per the note."
+    role: courier
+    access: [insider]
+    trust: real
+    situation: [routine, shift_transition]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [renn, ring-ops, documentation]
+    dual_lens:
+      smuggler: "Renn's confirming the paperwork trail. Bay four, as arranged."
+      detective: "Never hears this line."
+
+  - id: the-terminal_d_508
+    text: "Transit stamp's current. Nothing flagged at the gate."
+    role: courier
+    access: [insider]
+    trust: real
+    situation: [routine, shift_transition]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [renn, ring-ops, documentation]
+
+  - id: the-terminal_d_509
+    text: "Pickup window is the same as last cycle. Twenty minutes."
+    role: courier
+    access: [insider]
+    trust: real
+    situation: [shift_transition]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [renn, ring-ops, transition-window]
+    dual_lens:
+      smuggler: "Twenty minutes. Transition window confirmation."
+      detective: "Never hears this line."
+
+  - id: the-terminal_d_510
+    text: "Tell Voss the hold note clears at 1400."
+    role: courier
+    access: [insider]
+    trust: real
+    situation: [routine, shift_transition]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [renn, ring-ops, voss, bay-four]
+    dual_lens:
+      smuggler: "1400. The hold clears on schedule. Pass it up."
+      detective: "Never hears this line."
+
+  # ==========================================
+  # DETECTIVE ENCOUNTER — surface cooperation
+  # ==========================================
+
+  - id: the-terminal_d_511
+    text: "Licensed freight courier. Manifest's available on request."
+    role: courier
+    access: [authority]
+    trust: surface
+    situation: [investigation, routine]
+    topic: [institution, cargo]
+    mood: [comfortable]
+    tags: [renn, detective-path, procedural]
+
+  - id: the-terminal_d_512
+    text: "I drop documentation. What's inside the containers isn't my business."
+    role: courier
+    access: [authority]
+    trust: surface
+    situation: [investigation]
+    topic: [cargo, institution]
+    mood: [comfortable]
+    tags: [renn, detective-path, deflection]
+    dual_lens:
+      smuggler: "That's the answer. Clean and correct."
+      detective: "Classic courier deflection. Legally accurate. Operationally suspicious."
+
+  - id: the-terminal_d_513
+    text: "I've been running this route for two years. Nothing unusual."
+    role: courier
+    access: [authority, public]
+    trust: surface
+    situation: [investigation, confrontation]
+    topic: [cargo, institution]
+    mood: [comfortable]
+    tags: [renn, detective-path, authority-assertion]
+
+  # ==========================================
+  # DEPARTURES
+  # ==========================================
+
+  - id: the-terminal_d_514
+    text: "That's the drop. I'm out."
+    role: courier
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end, routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [renn, closing]
+
+  - id: the-terminal_d_515
+    text: "Next run's tomorrow. Early."
+    role: courier
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [renn, closing]
diff --git a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/dock-worker.yaml b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/dock-worker.yaml
index 91d1b6884..b71d565ed 100644
--- a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/dock-worker.yaml
+++ b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/dock-worker.yaml
@@ -1,2 +1,273 @@
-# TODO: Revise structure when automatic dialogue/monologue generators mature (D-028 Tier 2).
 # Dialogue: dock-worker at The Terminal
+# NPC: Generic dock worker (Tier 3 template role — multiple workers share this pool)
+# Voice: short, practical, trade jargon. Community over institution. Not a lead.
+# Ring-aware: none. Floor is their whole world.
+# Ticket: #190 | Sprint: 12
+
+location: the-terminal
+role: dock-worker
+lines:
+
+  # ==========================================
+  # GREETINGS — shift arrival
+  # ==========================================
+
+  - id: the-terminal_d_200
+    text: "Push today. Bay six's backed up."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [shift_start, arrival]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [dock-worker, greeting]
+
+  - id: the-terminal_d_201
+    text: "Late night last cycle. Bay eight ran until 2300."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [arrival, shift_start]
+    topic: [routine]
+    mood: [tired]
+    tags: [dock-worker, greeting]
+
+  - id: the-terminal_d_202
+    text: "Voss is on already. Floor's locked down tight."
+    role: dock-worker
+    access: [peer]
+    trust: surface
+    situation: [arrival, shift_start]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [dock-worker, voss, caution]
+    dual_lens:
+      smuggler: "Voss is in early. If the schedule's tight, the window shifts. Check it."
+      detective: "Workers treat the supervisor as a weather system — something to navigate around, not toward."
+
+  # ==========================================
+  # FLOOR TALK — routine, cargo, observation
+  # ==========================================
+
+  - id: the-terminal_d_203
+    text: "Bay four's been on hold three days. Nobody says why."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [dock-worker, bay-four, procedural]
+    dual_lens:
+      smuggler: "He doesn't know what's in it. Just annoyed at the backup."
+      detective: "Worker notices Bay 4 hold as unusual. Not suspicious — just a worker tracking the floor."
+
+  - id: the-terminal_d_204
+    text: "Manifest looks clean. Three inbounds, two outbounds. Light day."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [routine, shift_start]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [dock-worker, manifest]
+
+  - id: the-terminal_d_205
+    text: "Maret's been at that terminal all morning. Never good."
+    role: dock-worker
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague, routine]
+    mood: [wary]
+    tags: [dock-worker, maret, observation]
+    dual_lens:
+      smuggler: "Maret reviewing something. If she flags a discrepancy, Voss'll sit on it. He always does."
+      detective: "Workers have noticed Maret's behavior. Whatever she found, it's not small."
+
+  - id: the-terminal_d_206
+    text: "Drin ran bay six again last cycle. Third inspection this week."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine, colleague]
+    mood: [comfortable]
+    tags: [dock-worker, drin, inspection]
+    dual_lens:
+      smuggler: "Drin on six while bay four stays held. Scheduled or arranged?"
+      detective: "Workers notice inspection distribution. Drin on six, bay four untouched."
+
+  - id: the-terminal_d_207
+    text: "Transition window's twice as long with Commission eyes on the floor."
+    role: dock-worker
+    access: [peer]
+    trust: surface
+    situation: [shift_transition, routine]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [dock-worker, commission, transition-window]
+    dual_lens:
+      smuggler: "Commission presence during transition. Window's compromised."
+      detective: "Workers slow down when Commission is visible. Normal — or trained."
+
+  - id: the-terminal_d_208
+    text: "Good crew this cycle. Linn and Pael are both on."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [routine, shift_start]
+    topic: [colleague, routine]
+    mood: [comfortable]
+    tags: [dock-worker, pael, community]
+
+  - id: the-terminal_d_209
+    text: "Cargo mark's off by forty, according to Maret. Voss logged it and moved on."
+    role: dock-worker
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, colleague]
+    mood: [wary]
+    tags: [dock-worker, maret, voss, discrepancy]
+    dual_lens:
+      smuggler: "Forty kilos. Maret flagged it. Voss buried it. Same as last time."
+      detective: "Worker knows about a flagged discrepancy that was suppressed. That's a witness."
+    knowledge_grant:
+      fact_id: investigation.oversight_gap_pattern
+      confidence: suspects
+
+  - id: the-terminal_d_210
+    text: "C-4 containers haven't been checked in three days. Not our problem, apparently."
+    role: dock-worker
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, routine]
+    mood: [wary]
+    tags: [dock-worker, c4-storage, observation]
+    dual_lens:
+      smuggler: "C-4's getting casual attention. Note it."
+      detective: "C-4 storage. Three days, no verification. That's the anomaly window."
+
+  # ==========================================
+  # COMMUNITY / CASUAL
+  # ==========================================
+
+  - id: the-terminal_d_211
+    text: "You heading to the Last Shift after? Lera's got the grain spirit back."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end, routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [dock-worker, social, the-last-shift]
+
+  - id: the-terminal_d_212
+    text: "Workers' Association meeting's cycle twenty-two. Handoff protocol's back on the agenda."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [dock-worker, workers-association, community]
+
+  - id: the-terminal_d_213
+    text: "Drifters lost again. Four-three. Pael seemed to take it personally."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [dock-worker, social, pael]
+
+  # ==========================================
+  # DETECTIVE ENCOUNTER — deflection, redirect
+  # ==========================================
+
+  - id: the-terminal_d_214
+    text: "Manifest questions go to the scheduler. I'm floor-side."
+    role: dock-worker
+    access: [authority, public]
+    trust: surface
+    situation: [investigation, routine]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [dock-worker, detective-path, redirect]
+
+  - id: the-terminal_d_215
+    text: "Commission's asked before. Same answers. We run a clean floor."
+    role: dock-worker
+    access: [authority]
+    trust: surface
+    situation: [investigation, confrontation]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [dock-worker, detective-path, deflection]
+
+  - id: the-terminal_d_216
+    text: "Voss handles discrepancies. That's above my level."
+    role: dock-worker
+    access: [authority, peer]
+    trust: surface
+    situation: [investigation]
+    topic: [institution, routine]
+    mood: [wary]
+    tags: [dock-worker, detective-path, voss, redirect]
+
+  # ==========================================
+  # PEER CANDOR — elevated trust
+  # ==========================================
+
+  - id: the-terminal_d_217
+    text: "Maret's going to push it. She doesn't leave a number sitting."
+    role: dock-worker
+    access: [peer]
+    trust: real
+    situation: [routine]
+    topic: [colleague]
+    mood: [wary]
+    tags: [dock-worker, maret, peer-candor]
+    dual_lens:
+      smuggler: "Maret's not going to drop it. That's the problem."
+      detective: "Workers think Maret will force the issue. She may be the break."
+
+  - id: the-terminal_d_218
+    text: "Voss runs a tight floor. Maybe too tight, if you take my meaning."
+    role: dock-worker
+    access: [peer]
+    trust: real
+    situation: [routine]
+    topic: [institution, colleague]
+    mood: [wary]
+    tags: [dock-worker, voss, peer-candor]
+    dual_lens:
+      smuggler: "He suspects Voss is shaving something. Doesn't know what. Doesn't want to."
+      detective: "Workers sense something off about Voss's management without naming it."
+
+  # ==========================================
+  # SIGN-OFF
+  # ==========================================
+
+  - id: the-terminal_d_219
+    text: "Bay's clear. Good shift."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [dock-worker, closing]
+
+  - id: the-terminal_d_220
+    text: "Night crew's here. We're done."
+    role: dock-worker
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end, shift_transition]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [dock-worker, closing]
diff --git a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/new-hire.yaml b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/new-hire.yaml
index acc580252..96c6ad109 100644
--- a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/new-hire.yaml
+++ b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/new-hire.yaml
@@ -1,2 +1,190 @@
-# TODO: Revise structure when automatic dialogue/monologue generators mature (D-028 Tier 2).
 # Dialogue: new-hire at The Terminal
+# NPC: Generic new hire (Tier 3 template role — recently arrived worker)
+# Voice: enthusiastic, still reading the room. Asks what veterans stopped asking.
+# Ring-aware: none. Fresh eyes are the danger — they notice what regulars stopped seeing.
+# Ticket: #190 | Sprint: 12
+
+location: the-terminal
+role: new-hire
+lines:
+
+  # ==========================================
+  # GREETINGS — early days
+  # ==========================================
+
+  - id: the-terminal_d_400
+    text: "Still figuring out the bay numbering. Six and eight are in the wrong order."
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [arrival, shift_start]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [new-hire, greeting, orientation]
+
+  - id: the-terminal_d_401
+    text: "Voss told me to check in with you. Is that the standard thing?"
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [arrival, shift_start]
+    topic: [routine, institution]
+    mood: [comfortable]
+    tags: [new-hire, greeting, voss]
+
+  - id: the-terminal_d_402
+    text: "First full cycle on the floor. Trying to stay out of the way."
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [arrival, shift_start]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [new-hire, greeting]
+
+  # ==========================================
+  # FRESH OBSERVATIONS — the dangerous innocence
+  # ==========================================
+
+  - id: the-terminal_d_403
+    text: "Does bay four usually get held that long? The other bays turned over twice already."
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [new-hire, bay-four, observation]
+    dual_lens:
+      smuggler: "New eyes on bay four. He doesn't know what he's looking at. But he noticed."
+      detective: "New hire asking exactly the right question without knowing it."
+
+  - id: the-terminal_d_404
+    text: "I saw someone go into C-4 last night without a scan log. Is that normal?"
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [new-hire, c4-storage, observation, inadvertent-witness]
+    dual_lens:
+      smuggler: "He saw someone in C-4 without a log. Does he know who? This is a problem."
+      detective: "Unlogged C-4 access. New hire, noticed it, mentioned it casually. He doesn't know what he saw."
+    knowledge_grant:
+      fact_id: investigation.cargo_anomaly
+      confidence: suspects
+    notes: "High-value inadvertent witness line. Operationally dangerous for the ring."
+
+  - id: the-terminal_d_405
+    text: "Why does the transition window only get twenty minutes? The stations I trained at ran thirty."
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [routine, shift_transition]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [new-hire, transition-window, comparison]
+    dual_lens:
+      smuggler: "He's asking about the window. Doesn't know why it matters. Answer carefully."
+      detective: "New hire confirms the window length is unusually short. File that."
+
+  - id: the-terminal_d_406
+    text: "Do containers usually get rerouted mid-hold? One went out through bay four while I thought it was still held."
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [new-hire, bay-four, inadvertent-witness]
+    dual_lens:
+      smuggler: "He saw movement through bay four during the hold. This is a liability."
+      detective: "Container movement through bay four during official hold. Inadvertent eyewitness. Confirm timing."
+    knowledge_grant:
+      fact_id: investigation.manifest_discrepancy
+      confidence: suspects
+
+  - id: the-terminal_d_407
+    text: "Maintenance corridor access is just off C-4, right? I took the wrong turn twice."
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [new-hire, maintenance-corridors, orientation]
+    dual_lens:
+      smuggler: "He found the corridor entrance by accident. Normal for new workers. Noted."
+      detective: "New hire maps spatial relationship between C-4 storage and maintenance corridor access. That's the route."
+
+  # ==========================================
+  # LEARNING / QUESTIONS
+  # ==========================================
+
+  - id: the-terminal_d_408
+    text: "What's the Commission kiosk actually for? Nobody seems to use it."
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [new-hire, commission, curiosity]
+
+  - id: the-terminal_d_409
+    text: "Maret seems stressed. Is that always the case or is something going on?"
+    role: new-hire
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague]
+    mood: [comfortable]
+    tags: [new-hire, maret, observation]
+    dual_lens:
+      smuggler: "He noticed Maret. Good that he's asking, not reporting. Manage this."
+      detective: "New hire reads Maret's stress without context. Confirms it's visible."
+
+  - id: the-terminal_d_410
+    text: "Voss seems really serious. Is he always like that?"
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [colleague]
+    mood: [comfortable]
+    tags: [new-hire, voss, curiosity]
+
+  - id: the-terminal_d_411
+    text: "How long before Voss trusts you to run a bay on your own?"
+    role: new-hire
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [new-hire, voss, career]
+
+  # ==========================================
+  # SIGN-OFF
+  # ==========================================
+
+  - id: the-terminal_d_412
+    text: "That was a full shift. I'll have the bay numbers down by next cycle."
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [new-hire, closing]
+
+  - id: the-terminal_d_413
+    text: "Good day. Lot to learn. But good."
+    role: new-hire
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [new-hire, closing]
diff --git a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/scheduler.yaml b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/scheduler.yaml
index 06371e336..47fb60d7a 100644
--- a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/scheduler.yaml
+++ b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/scheduler.yaml
@@ -1,2 +1,287 @@
-# TODO: Revise structure when automatic dialogue/monologue generators mature (D-028 Tier 2).
 # Dialogue: scheduler at The Terminal
+# NPC: Maret (Tier 2, WITNESS/SKEPTIC)
+# Voice: precise, institutional. Numbers and containers, not people. Unease she keeps professional.
+# Arc: flags discrepancies → gets suppressed by Voss → suspicion hardens → potential detective source
+# Ring-aware: not involved. Seeing the pattern. Hasn't named it yet.
+# Ticket: #190 | Sprint: 12
+
+location: the-terminal
+role: scheduler
+lines:
+
+  # ==========================================
+  # GREETINGS — scheduler's opening read
+  # ==========================================
+
+  - id: the-terminal_d_300
+    text: "Manifest's current. Bay assignments are posted."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [shift_start, arrival]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [maret, procedural, greeting]
+
+  - id: the-terminal_d_301
+    text: "Container 4471 is still in C-4. Scheduled for bay six by 1400. Check with Voss if the hold's lifted."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [shift_start, routine]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [maret, container-4471, procedural]
+    dual_lens:
+      smuggler: "She's tracking 4471 as a scheduling issue. Not flagging it as a discrepancy yet."
+      detective: "Maret references container 4471 as an unresolved routing issue. She knows the number."
+    knowledge_grant:
+      fact_id: investigation.manifest_discrepancy
+      confidence: suspects
+
+  - id: the-terminal_d_302
+    text: "Three inbounds today. All verified against the manifest. No gaps so far."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [shift_start, routine]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [maret, procedural, manifest]
+
+  # ==========================================
+  # DISCREPANCY PATTERN — the core arc
+  # ==========================================
+
+  - id: the-terminal_d_303
+    text: "Container 4474 shows a forty-seven kilo discrepancy. I've flagged it twice."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [routine, investigation]
+    topic: [cargo, routine]
+    mood: [concerned]
+    tags: [maret, discrepancy, flagging]
+    dual_lens:
+      smuggler: "Which container? Not 4471. She's flagging a different one. Two flags, no escalation."
+      detective: "Maret has flagged container 4474 twice. If Voss suppressed it both times, there's a paper trail."
+    knowledge_grant:
+      fact_id: investigation.oversight_gap_pattern
+      confidence: suspects
+
+  - id: the-terminal_d_304
+    text: "It was logged as administrative. I don't know what that means for a weight discrepancy."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, routine]
+    mood: [concerned]
+    tags: [maret, discrepancy, institutional-response]
+    dual_lens:
+      smuggler: "She doesn't know what 'administrative' means either. Voss's answer covered nothing."
+      detective: "Maret knows the answer she got wasn't a real answer. She's still sitting with that."
+
+  - id: the-terminal_d_305
+    text: "The transition window anomalies cluster at shift change. I've run the numbers four times. It's not random."
+    role: scheduler
+    access: [peer]
+    trust: surface
+    situation: [routine, investigation]
+    topic: [cargo, routine]
+    mood: [concerned]
+    tags: [maret, pattern, transition-window]
+    dual_lens:
+      smuggler: "She's found the pattern. Not the cause. Not yet."
+      detective: "Maret has independently confirmed the transition window cluster. She's already halfway to the conclusion."
+    knowledge_grant:
+      fact_id: investigation.manifest_discrepancy
+      confidence: knows_details
+
+  - id: the-terminal_d_306
+    text: "Three separate manifest entries show weight variations under ten kilos. Within rounding, technically."
+    role: scheduler
+    access: [peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, routine]
+    mood: [concerned]
+    tags: [maret, pattern, manifest]
+    dual_lens:
+      smuggler: "She's tracking the small ones too. But 'within rounding' is what Voss told her. She's not satisfied."
+      detective: "Sub-threshold variations. Small enough to dismiss individually. Maret's running aggregate analysis."
+
+  - id: the-terminal_d_307
+    text: "I filed a formal notice with Voss. He reviewed it and told me it was resolved. It's not resolved."
+    role: scheduler
+    access: [peer]
+    trust: surface
+    situation: [routine, confrontation]
+    topic: [cargo, institution]
+    mood: [concerned]
+    tags: [maret, voss, suppression, frustration]
+    dual_lens:
+      smuggler: "She filed a formal notice. Voss sat on it. She knows. This is the pressure point."
+      detective: "Formal notice filed, suppressed by supervisor. If that notice exists in the system, it's evidence."
+    knowledge_grant:
+      fact_id: investigation.oversight_gap_pattern
+      confidence: knows_details
+
+  # ==========================================
+  # ROUTINE SCHEDULING — grounded work
+  # ==========================================
+
+  - id: the-terminal_d_308
+    text: "Bay eight's running on reduced capacity until 1700. Route inbounds through six."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [routine, shift_start]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [maret, operational]
+
+  - id: the-terminal_d_309
+    text: "Drin's running the inspection on bay six this cycle. Bay four's on hold per Voss's directive."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [maret, drin, bay-four, scheduling]
+    dual_lens:
+      smuggler: "Maret confirmed it: bay four is Voss's directive. Not a system hold."
+      detective: "The bay four hold comes directly from Voss, not from the system. Discretionary hold."
+
+  - id: the-terminal_d_310
+    text: "Overtime requests go through Meridian. I can't process them on paper anymore."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine, institution]
+    mood: [comfortable]
+    tags: [maret, administrative]
+
+  - id: the-terminal_d_311
+    text: "Manifest update at 1300. If your containers aren't posted by then, they don't make the cycle."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [routine, shift_start]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [maret, procedural, manifest]
+
+  # ==========================================
+  # DETECTIVE ENCOUNTER — access and resistance
+  # ==========================================
+
+  - id: the-terminal_d_312
+    text: "Commission manifest access requires a formal request through Voss. I can tell you what's on the public record."
+    role: scheduler
+    access: [authority]
+    trust: surface
+    situation: [investigation, routine]
+    topic: [institution, cargo]
+    mood: [comfortable]
+    tags: [maret, detective-path, procedural]
+
+  - id: the-terminal_d_313
+    text: "The flagged entries are in the system. They were logged as reviewed and closed. That's what I can confirm."
+    role: scheduler
+    access: [authority]
+    trust: surface
+    situation: [investigation]
+    topic: [cargo, institution]
+    mood: [concerned]
+    tags: [maret, detective-path, discrepancy-disclosure]
+    dual_lens:
+      smuggler: "Never encounters this line."
+      detective: "Maret confirms the flags exist in the system. And she's using careful language: 'what I can confirm.' There's more."
+
+  - id: the-terminal_d_314
+    text: "I'm not in a position to speak to why certain reviews were closed the way they were."
+    role: scheduler
+    access: [authority]
+    trust: surface
+    situation: [investigation, confrontation]
+    topic: [institution, cargo]
+    mood: [concerned]
+    tags: [maret, detective-path, careful-language]
+    dual_lens:
+      smuggler: "Never encounters this line."
+      detective: "She's being very precise about what she will and won't say. 'Not in a position' means she has a position. Come back when she trusts me more."
+
+  # ==========================================
+  # ELEVATED TRUST — Maret breaks professional distance
+  # ==========================================
+
+  - id: the-terminal_d_315
+    text: "The pattern I'm seeing doesn't make sense for equipment failure. It's too consistent."
+    role: scheduler
+    access: [peer, insider]
+    trust: real
+    situation: [routine, investigation]
+    topic: [cargo, investigation]
+    mood: [concerned]
+    tags: [maret, peer-candor, pattern]
+    dual_lens:
+      smuggler: "She's figured it out. She hasn't said what 'it' is. But she knows the numbers aren't random."
+      detective: "Maret has crossed from anomaly-logging into active pattern recognition. She's running an informal parallel investigation."
+    knowledge_grant:
+      fact_id: investigation.manifest_discrepancy
+      confidence: knows_details
+
+  - id: the-terminal_d_316
+    text: "I filed a second formal notice two cycles ago. It's been under review since then. By Voss."
+    role: scheduler
+    access: [peer]
+    trust: real
+    situation: [routine, confrontation]
+    topic: [cargo, institution]
+    mood: [concerned]
+    tags: [maret, voss, suppression, peer-candor]
+    dual_lens:
+      smuggler: "Two formal notices. Both sitting with Voss. He's managing her output directly."
+      detective: "Second formal notice. Both under Voss's review. That's documented suppression with a timestamp."
+    knowledge_grant:
+      fact_id: behavioral.voss_awareness
+      confidence: knows_details
+
+  - id: the-terminal_d_317
+    text: "I don't think I should be the one telling you this."
+    role: scheduler
+    access: [insider]
+    trust: real
+    situation: [confrontation, alone]
+    topic: [investigation]
+    mood: [concerned]
+    tags: [maret, detective-path, threshold-line]
+    notes: "Gate line. Opens when detective has built enough trust. What follows depends on the conversation state."
+
+  # ==========================================
+  # SIGN-OFF
+  # ==========================================
+
+  - id: the-terminal_d_318
+    text: "Manifest posted for the evening shift. I'm off at 1500."
+    role: scheduler
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [maret, closing]
+
+  - id: the-terminal_d_319
+    text: "Numbers don't lie. People lie about numbers."
+    role: scheduler
+    access: [peer]
+    trust: real
+    situation: [shift_end, routine]
+    topic: [routine]
+    mood: [concerned]
+    tags: [maret, closing, character-line]
+    notes: "Low-access line. Maret's professional philosophy. Can fire as ambient or as a closing beat."
diff --git a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/shift-supervisor.yaml b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/shift-supervisor.yaml
index 3c5c35f79..232338b3f 100644
--- a/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/shift-supervisor.yaml
+++ b/content/campaigns/main/systems/krenn/stations/sova/districts/transit/dialogue/the-terminal/shift-supervisor.yaml
@@ -1,2 +1,282 @@
-# TODO: Revise structure when automatic dialogue/monologue generators mature (D-028 Tier 2).
 # Dialogue: shift-supervisor at The Terminal
+# NPC: Voss (Tier 2, SYSTEM/OPERATOR)
+# Voice: terse, procedural, institutional. Uses authority as armor.
+# Ring-complicit: provides scheduling cover. Never shows it on surface.
+# Ticket: #190 | Sprint: 12
+
+location: the-terminal
+role: shift-supervisor
+lines:
+
+  # ==========================================
+  # GREETINGS — shift arrival
+  # ==========================================
+
+  - id: the-terminal_d_100
+    text: "You're late. Don't be late."
+    role: shift-supervisor
+    access: [public, peer, insider]
+    trust: surface
+    situation: [arrival, shift_start]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [voss, greeting, authority]
+
+  - id: the-terminal_d_101
+    text: "Manifest's posted. Bay assignments are final — don't renegotiate them with me."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [shift_start]
+    topic: [routine, cargo]
+    mood: [comfortable]
+    tags: [voss, procedural]
+
+  - id: the-terminal_d_102
+    text: "Bay 4's running a review hold. Nobody touches that freight until I say."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [shift_start, routine]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [voss, authority]
+    dual_lens:
+      smuggler: "Review hold on Bay 4. Voss knows the container's in the queue. Is he covering it or flagging it?"
+      detective: "Supervisor flagging Bay 4 himself. Either due diligence or containment."
+
+  - id: the-terminal_d_103
+    text: "Commission liaison's in the district this cycle. Keep the floor clean."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [shift_start, routine]
+    topic: [institution, routine]
+    mood: [concerned]
+    tags: [voss, warning, commission]
+    dual_lens:
+      smuggler: "Voss knows the detective's here. That warning's not just about tidiness."
+      detective: "Supervisor aware of my presence. Either routine caution or he's got something to protect."
+
+  # ==========================================
+  # SHIFT AUTHORITY — routine management
+  # ==========================================
+
+  - id: the-terminal_d_104
+    text: "Drin was supposed to run the bay six inspection. Tell him I'm asking."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [routine, colleague]
+    mood: [comfortable]
+    tags: [voss, drin, authority]
+
+  - id: the-terminal_d_105
+    text: "Transition window's twenty minutes. Not twenty-five, not thirty. Twenty."
+    role: shift-supervisor
+    access: [public, peer, insider]
+    trust: surface
+    situation: [shift_transition]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [voss, procedural, transition-window]
+
+  - id: the-terminal_d_106
+    text: "Overtime requests go through the Meridian form. Don't bring them to me."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [routine, shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [voss, procedural]
+
+  - id: the-terminal_d_107
+    text: "Bay eight's going to downtime at 1300. Plan around it."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [routine, shift_start]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [voss, operational]
+
+  - id: the-terminal_d_108
+    text: "Maret flagged a discrepancy. I've reviewed it. It's logged. Move on."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [routine, investigation]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [voss, maret, discrepancy, cover]
+    dual_lens:
+      smuggler: "Voss reviewed it and logged it. Not escalating. He's managing it."
+      detective: "Supervisor reviewed a manifest discrepancy and chose not to escalate. That's not nothing."
+    knowledge_grant:
+      fact_id: investigation.oversight_gap_pattern
+      confidence: suspects
+
+  - id: the-terminal_d_109
+    text: "Freight's moving. That's what matters. Questions slow things down."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [routine]
+    topic: [cargo, routine]
+    mood: [comfortable]
+    tags: [voss, deflection, philosophy]
+
+  # ==========================================
+  # SCHEDULING COVER — insider, real trust
+  # ==========================================
+
+  - id: the-terminal_d_110
+    text: "Bay four is clear for transition. I've adjusted the inspection schedule."
+    role: shift-supervisor
+    access: [insider]
+    trust: real
+    situation: [shift_transition]
+    topic: [cargo, routine]
+    mood: [focused]
+    tags: [voss, ring-ops, scheduling-cover]
+    dual_lens:
+      smuggler: "He adjusted the schedule. The window is actually clear. Voss is part of this."
+      detective: "Never hears this line."
+
+  - id: the-terminal_d_111
+    text: "Drin's on bay six. Bay four's mine tonight."
+    role: shift-supervisor
+    access: [insider]
+    trust: real
+    situation: [shift_transition, night_shift]
+    topic: [routine, cargo]
+    mood: [focused]
+    tags: [voss, ring-ops, scheduling-cover, drin]
+
+  - id: the-terminal_d_112
+    text: "The hold note is administrative. Don't treat it as anything else."
+    role: shift-supervisor
+    access: [insider]
+    trust: real
+    situation: [shift_transition]
+    topic: [cargo]
+    mood: [focused]
+    tags: [voss, ring-ops, coded]
+    notes: "Signals to ring members that the 'hold' on Bay 4 is cover, not genuine review."
+
+  # ==========================================
+  # DETECTIVE ENCOUNTER — authority tier
+  # ==========================================
+
+  - id: the-terminal_d_113
+    text: "You'll need to submit a formal access request through Commission channels for any restricted data."
+    role: shift-supervisor
+    access: [authority]
+    trust: surface
+    situation: [investigation, routine]
+    topic: [institution, routine]
+    mood: [comfortable]
+    tags: [voss, detective-path, institutional-resistance]
+
+  - id: the-terminal_d_114
+    text: "The manifest's available to any Commission officer. Ask the scheduler."
+    role: shift-supervisor
+    access: [authority]
+    trust: surface
+    situation: [investigation]
+    topic: [cargo, institution]
+    mood: [comfortable]
+    tags: [voss, detective-path, redirect]
+
+  - id: the-terminal_d_115
+    text: "My workers perform their duties. If there's an irregularity, it'll show in the log."
+    role: shift-supervisor
+    access: [authority]
+    trust: surface
+    situation: [investigation, confrontation]
+    topic: [routine, institution]
+    mood: [comfortable]
+    tags: [voss, detective-path, deflection]
+
+  - id: the-terminal_d_116
+    text: "I've been running this floor for six years. The numbers work out."
+    role: shift-supervisor
+    access: [authority, public]
+    trust: surface
+    situation: [investigation, confrontation]
+    topic: [routine, institution]
+    mood: [comfortable]
+    tags: [voss, detective-path, authority-assertion]
+
+  # ==========================================
+  # PRESSURE / CONFRONTATION
+  # ==========================================
+
+  - id: the-terminal_d_117
+    text: "Close the door."
+    role: shift-supervisor
+    access: [insider, peer]
+    trust: real
+    situation: [confrontation, alone]
+    topic: [danger]
+    mood: [concerned]
+    tags: [voss, confrontation, private]
+
+  - id: the-terminal_d_118
+    text: "Maret keeps flagging the discrepancies. That needs to stop being her problem."
+    role: shift-supervisor
+    access: [insider]
+    trust: real
+    situation: [confrontation, alone]
+    topic: [colleague, danger]
+    mood: [concerned]
+    tags: [voss, ring-ops, maret, caution]
+    knowledge_grant:
+      fact_id: behavioral.voss_awareness
+      confidence: knows_of
+
+  - id: the-terminal_d_119
+    text: "If you've got a problem with how I run this floor, that's a conversation for another time."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [confrontation]
+    topic: [routine]
+    mood: [concerned]
+    tags: [voss, deflection, shutdown]
+
+  # ==========================================
+  # SIGN-OFF / END OF SHIFT
+  # ==========================================
+
+  - id: the-terminal_d_120
+    text: "Sign-off is at 1400. Be done."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [voss, procedural]
+
+  - id: the-terminal_d_121
+    text: "Night shift takes over at 2200. I don't want to hear about the handoff tomorrow."
+    role: shift-supervisor
+    access: [public, peer]
+    trust: surface
+    situation: [shift_transition, shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [voss, procedural]
+
+  - id: the-terminal_d_122
+    text: "Good shift. Tomorrow at 0600."
+    role: shift-supervisor
+    access: [public, peer, insider]
+    trust: surface
+    situation: [shift_end]
+    topic: [routine]
+    mood: [comfortable]
+    tags: [voss, closing]