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The handbook says substantial features need Product Owner approval before implementation, but not how a proposal gets there, what counts as substantial, or what happens when no answer comes. Add the full workflow: triage within 7 days, a decision brief, four product labels, a lazy-consensus timeout that only applies to big-but-reversible work, and definitions for every judgement call (small, big, reversible, new direction, fits ROADMAP, objection, recorded decision). The Feature Request form gets three optional fields for the brief, and the PR template, CONTRIBUTING and triage point at the workflow.